The Globalizer Story

An essay I wrote to describe the experience of the Ashoka Globalizer.

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Imagine you’re a social entrepreneur starting to realize the full potential for your idea. You’ve made the momentous decision to devote yourself full-time to solving a social problem, you’ve won some Fellowships, raised some funding, achieved some initial success in one city or state or even country. But, because of who you are, the goalposts keep shifting. You’re restless. Your achievements so far have shown you that there is a much bigger market for your work than you’ve been tapping. Deep down you know there’s got to be a way for people in other countries, other continents, to benefit from the model you’ve pioneered. But, unlike in the business sector, there aren’t the mechanisms to take a good idea global in the social sector. You wonder how you’re going to bridge this gap. Perhaps you even feel a little lonely because nobody else around you is as transfixed by this challenge.

Enter the Ashoka Globalizer, a program that is trying to answer the question of how social ideas can go global. Like you, Globalizer is also struck by Bill Clinton’s dictum: “Nearly every problem has been solved by someone, somewhere. The challenge of the 21st century is to find what works and scale it up.” You apply to join this crowd of leading social entrepreneurs, who are coming together to figure this out with a group of business entrepreneurs who have already significantly scaled their companies or organizations.

Over a couple of days in Vienna, Austria, you hunker down to work with this peer group, all of whom are grappling with this question. In group exploration, you test your own assumptions for how to scale your work; you compare your model with the latest thinking and cutting-edge research about social scale; and you meet face-to-face with a handful of highly successful business entrepreneurs and other thought leaders to brainstorm, problem solve and engage in a strategic refresh of your thinking.

Though deep in thought and actively networking, you’re also aware of some profound conversations going on around you. They range from the sobering insight – “If a society cannot integrate its autistic members, that’s more a reflection of society’s failure than of autistic people” – to the audacious idea – “can we de-mine the baptismal site of Jesus as a rallying point for a world without landmines?”, and from the critical conceptual hypothesis – “we have to ensure the model’s DNA is transferred to partners” to the tongue-in-cheek strategy – “to really achieve spread, you have to let your idea go. And then chase it down!”

You’re also enjoying watching some matches-made-in-heaven amongst the participants. You see a pioneer in using football for social change find himself face-to-face with a visionary entrepreneur who owns a Scottish football team and is willing to share a slice of the profits. You notice that someone fighting counterfeit medicine is receiving help from a pharmaceutical executive to integrate into their entire Africa operations. Three of your colleagues have realized they are all using mobile phones as avenues for spreading social impact and are huddling together excitedly, coming up with bigger dreams than if they worked alone.

And, as icing on the cake, this is all happening in an imperial Hapsburg palace. You look at the crystal chandeliers on the high ceilings, at the massive floor-to-ceiling abstract paintings, at the bright summer sunshine streaming through the windows, and you slowly nod to yourself. You feel in your bones what those activist songwriters must have felt in the Sixties: There’s somethin’ happenin’ here. And then you look back at the room and see that venture capitalist genius who had piqued your interest with an out-of-the-box notion about financing strategy. Like you, she’s taking a breather, sipping coffee and looking around. You catch her eye. Back to work.

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A Successful FailFaire

I’ve been struck recently by all the press and talk regarding failure in development work, and the increasing push for citizen organizations to be open and transparent about their failures. At Ashoka, I organized an event for our staff around the world about our failures and the lessons learned from them. Here’s my blog post describing the event.

 

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Profile: Sandra McBrayer

My profile of Sandra McBrayer, transformer of California education, for the San Diego Social Entrepreneurship Forum.

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Sandra McBrayer, CEO, The Children’s Initiative

California is the only state in the country to provide $550 million in after-school care for children, a pool of funds that cannot be touched even during a budget deficit. This is the case, in part, because of Sandra McBrayer’s work. Her Children’s Initiative after school work has supported programs in over 300 schools, serving 44,000 children in San Diego County with annual state funding of $56 million. More profoundly, her development of the San Diego After School Consortium has created a partnership among school districts to develop and share money and resources, previously unheard of in the education system.

Not what you’d expect from someone who nearly dropped out of high school. One of six children of Marine Corps parents, Sandra grew up in — and regularly resisted — a tightly structured environment. Her parents still joke that she was the first child who ever said “no” or “why?” to them. In school, Sandra rarely was engaged by teachers who insisted on “sitting, listening, and regurgitating.”

College was a much better fit for her inquiring mind, but Sandra needed a job. She landed almost accidentally in a children’s group home as a teacher’s assistant — and quickly discovered her calling.  In her at-risk students, she recognized kindred spirits, curious learners ill-served by a system rooted in hierarchical structure and authority. In order to reach them, she had to break out of the teaching orthodoxy. “I had to show them how learning is important even if they don’t realize that’s what they’re doing – for example, showing that when they divided ‘white powder’, they were really doing fractions. They already knew math – they just didn’t know they knew it.”

After three years of teaching, and of continually butting up against convention, Sandra understood that working with individual children could change their lives — but wouldn’t fix a fundamentally broken system, one that was “institutionally afraid of life.” She lobbied for change in the system but nobody believed it possible. Eventually, “I heard no so often I just said “Watch this” and dedicated myself full time to my idea, even though it meant foregoing things like weekends or vacations.” She founded what’s now called Monarch High School, dedicated to teaching homeless and other unattended kids.

Always more concerned with those not in school than those who are, Sandra pursued children sleeping in underpasses or on rooftops. “If you don’t have a high school diploma,” she says, “your success in life is severely constrained. I simply had to get them through high school – it wasn’t their fault that they had these awful circumstances that didn’t let them grow. I don’t think there’s a child that can’t learn – there may just be a 100 different ways to get there.” So Sandra’s team fed their students, but offered math lessons along with the food; they did the children’s laundry but taught measurement with the whites and colors; taught reading by encouraging magazines and comic books. Simply put, they brought learning to the kids, rather than forcing students into a standard curriculum.

Monarch proved that unconventional teaching methods could engage untraditional learners. It also demonstrated that classroom instruction had to be supported by and integrated with a host of strategies across the community and society. The Children’s Initiative coordinates programs in juvenile justice, poverty, youth suicide, and substance abuse, among others. It has engaged business leaders who want a stronger workforce and police officers looking to lower crime. Sandra has reached out to the other stakeholders as well – educators, politicians, families. “I wanted them all in the room, because they all own part of the system.”

Or rather, they represent the many complementary but typically disconnected systems that together determine the quality of children’s future. Sandra understands that her success hinges on helping these systems work together. “Many programs fail because they just focus on one thing and not the broader picture. There’s a shared responsibility for every social issue – and you need all stakeholders at the table.”

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Many thanks to Keith Hammonds for editorial input.

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Profile: Philip Low

My profile of Philip Low, who is figuring out how you can download your brainwaves, for the San Diego Social Entrepreneurship Forum.

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Philip Low, Founder, Chairman & CEO, NeuroVigil

Philip Low believes that sleep is the gateway to the brain, just like blood is the gateway to the body. Exploiting that gateway has become urgently important, given that it is estimated 2 billion people suffer from a neurological disorder of some sort. Just in the United States, over 4 million Americans suffer from Alzheimer’s disease, requiring care that costs upwards of $100 billion a year.

Testing for Alzheimer’s in current practice is based on self and physician evaluations. “Wouldn’t it be more effective,” Philip asks, “to get the data directly from the brain? We do this for all other aspects of the body, so why not the brain?” Philip’s company NeuroVigil produces a tiny device that wirelessly transmits neurological signals from a single channel during sleep – in itself an advance on the tangle of wires that researchers have been using to detect sleep patterns. With scientists at the Massachusetts Institute of Technology, NeuroVigil is building a database to which people can upload their brainwaves – a crowd-sourced research laboratory, if you will.

The healthcare ramifications of this are profound. Disorders such as Alzheimer’s can be diagnosed far more efficiently. Potentially dangerous drug interactions can be anticipated and prevented. More important, the combined data of thousands or millions of people can be combed for intelligence that helps scientists discover cures more rapidly and at lower expense.

If it sounds like an uncharted future, well, that’s how Philip likes it. “I believe that to do something well, we shouldn’t know too clearly why we do it. If we do, it’s hard to get the required level of passion to push yourself to succeed.” While working on his Ph.D (studying brain activity in birds), he discovered that the science used to analyze neurological patterns was flawed – and that there was an opportunity to apply mathematics to a problem previously addressed by physical observation. But many had walked that path before, crashed and burned. Philip’s academic advisor opposed his research, fearing he would meet the same fate. Undeterred, he shut himself away in the Salk Institute until he figured out how to do it, in the process solving one of the most vexing problems in the field.

That moment represented an entrepreneurial turning point. Philip wasn’t simply challenging scientific orthodoxy for its own sake. “I believed I knew more about the problem and understood the risks and opportunities better than others, and that the chance of success was worth the risk.”

Even before he was finished with his thesis, the offers began pouring in. Harvard was calling. Caltech was calling. Oxford and Max-Planck were calling too. Yet rather than join a prestigious university, Philip decided to start NeuroVigil, the world’s first wireless neurodiagnostics company, financing it mostly with his credit cards as well as business competition award money and small loans from his family and friends, including his erstwhile advisor. “I wanted to walk a path nobody had ever walked before, even if it was a greater risk. My sense at the time was that if I didn’t try this, I would never know what it could have become. And choosing to lead my life without knowing what it could have been was not a choice I wanted to make.”  Besides, clinical research needn’t be confined to the laboratory. In a company, Philip could touch the world and be touched by it in a more direct and impactful way.

Was it the right decision? Well, NeuroVigil is a very rare entity – a self-started biotech company that went cash flow positive without selling any equity. But success, as Jonas Salk himself said, is the opportunity to do more. Having enabled pharmaceutical companies to make safer drugs, Philip now has his sights on the larger markets – hospitals and, ultimately, individuals. So a few years from now when you are uploading your brainwaves and sending them off for neurological analysis to NeuroVigil, remember that it’s possible because a young graduate student by the name of Philip Low dared to ignore his advisor’s wishes, refused to stay on the middle road and ventured on a path nobody had before.

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Many thanks to Keith Hammonds for editorial input

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Profile: Teddy Cruz

My profile of Teddy Cruz, architect extraordinaire, for the San Diego Social Entrepreneurship Forum.

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Teddy Cruz, Principle, estudio teddy cruz

A distinctive characteristic of the social entrepreneur is the ability to see, amid a thicket of complex problems, the germ of opportunity. When Teddy Cruz looks at the neighborhoods along the border of San Diego and Tijuana, he sees poverty and hardship, but also the dynamism of entrepreneurship, an energy that can be harnessed to solve social problems. By designing housing structures that reflect and enhance the vibrant cultural life present within the neighborhood, Teddy is showing us how to re-think not just the way immigrants are perceived but also the role of neighborhoods in our lives.

Teddy collaborates with architects, activists, and government officials to design new housing structures. But they also are designing political and economic mechanisms to make these at-risk neighborhoods more sustainable and better integrated. This is of critical import because, as Teddy says, “even in the biggest housing boom ever in this city, we still haven’t figured out affordable housing. The problem with current affordable housing mechanisms is that they’re geared towards generic customers based on need and do not target their entrepreneurial energy.” In his view, a collective kitchen in San Isidro can become a lever to unleash the entrepreneurial energy of the whole neighborhood.

Teddy gravitated toward design at an early age. But growing up amid a brutal civil war in Guatemala, he also had “this tickle in my stomach,” as he says, about injustice and impunity. These twin instincts, one artistic and the other concerned with social justice, merged to produce a unique insight when Teddy began visiting the Tijuana-San Diego borderlands. In a relatively compact area, he found “all the issues that confront border-cities everywhere, a petri dish for the world. If we can figure out solutions here, we will have figured out ways to solve global problems.”

Teddy founded the Center for Urban Ecology at UCSD’s Visual Arts Department . In his classes, he helps students re-frame their thinking to ensure their ideas can gel with the cultural idiosyncrasies of the worlds in which they operate. Thus, the nature of the classroom is transformed and “the city becomes a laboratory, with the border as a primary site of investigation”.

Teddy is a master at asking the questions that enable us to see a situation in a new way. For instance, he wonders: Can we start to see climate change not as an environmental crisis but as a cultural crisis – stemming from the collisions of competing ideologies? For a specific example of this type of collision, look at where the freeway system clashes with the watershed system. “What are the institutions that would allow this kind of disaster to occur? How can we mobilize the political entrepreneurship to make the changes we need?”

As Teddy becomes more adept at shaping institutional structures towards unleashing neighborhood energy, the borders of his own work expand as well,  towards other pressing problems. If his work succeeds, he believes, it won’t just solve  problems, it will create a new solution architecture, transforming the institutional processes that confront social and cultural challenges.

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Many thanks to Keith Hammonds for editorial input.

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Profile: Marty Cooper

My profile of Marty Cooper, maker of the first ever cell-phone call, for the San Diego Social Entrepreneurship Forum.

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Marty Cooper, Co-founder, Dyna LLC

On April 3, 1973, standing on Sixth Avenue in New York City, Marty Cooper held up a prototype telephone to his ear and placed the first cellular call in history.  At the time, he was heading systems operations for Motorola’s communications division, and he knew there was a fundamental problem with standard “land line” telephones: they were connected to places, not to people. “We changed the concept of the phone call”, Marty says. “Today if you place a call and someone other than the intended recipient picks it up, you are surprised. Previously, that was the norm – because calls were made to places, not people.”

With that phone call, Marty and Motorola catalyzed a boom in cell phone technology, and, so, a revolution in personal productivity that forced enormous cultural change. The difference between place and person was, it turned out, profound. “We have always lived in a mobile culture but our phones trapped us to our desks,” Marty says. “After 1973, we could be on the move while on the telephone, not sitting around waiting for a call. As a result, productivity leaps. GNP skyrockets. Organizational structures change.”

That wasn’t the plan per se. In fact, Marty says he never planned anything in his life apart from wanting to be an engineer. As a child, he remembers watching older boys using a lens to burn a piece of paper through sunlight. It astonished him. Attempting to replicate it with a piece of glass, Marty failed – an early lesson in the risk inherent to experimentation. But he remained obsessed with taking things apart to see how they worked. So when it came time to leave grammar school, Marty chose trade school. It was “the smartest thing I ever did. Everyone’s talking about diversity in education these days, about the value of a multidisciplinary education. Going to trade school gave me the opportunity to work in every type of shop, which was invaluable.”

Marty’s life has been self-organized. And self-organization, he believes, is going to describe the future of work, of society, of democracy itself. Self-organizing flows naturally from the re-orientation that happens when we shift from place to person. The current trend that most encapsulates this reorientation is social networking, which is based on simple frameworks that enable self-organizing systems for creativity. There is a huge business opportunity here for the companies that can move social networking into the enterprise, and that’s an area where Marty is increasingly beginning to focus his time.

What else is left to achieve for a former naval officer who became head of Research & Development at Motorola, set off the cell phone revolution, and described a phenomenon of radio spectrum usage that is now called “Cooper’s Law”? “The most important thing in life”, Marty responds, “is ideas. I play tennis, I ski, but these are just hobbies. The excitement that comes from thinking about something new is unbeatable. Ideas make me shiver.”

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Many thanks to Keith Hammonds for editorial input.

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Podcast: Ashoka and Social Entrepreneurship

A few months ago, during a visit to the UN-mandated University for Peace in Costa Rica, I was interviewed by Mohit Mukherjee, Director of the university’s Center for Executive Education.

UPEACE Podcast

You can also download the podcast here or go to UPEACE’s podcast page here.

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Interview: How to Change the World

Prior to speaking on a panel about social entrepreneurship at the Harvard Asian American Alumni Association Summit in October 2010, I was interviewed by one of the panel’s organizers for a write-up to highlight the panel.Read the interview here.

 

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The Ashoka Globalizer: Taking Social Innovation to Scale

I’ve been privileged to be part of the team creating The Ashoka Globalizer, a new and unique effort to help social entrepreneurs go to scale. Read my blog post on the first Globalizer summit on the Ashoka blog.

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No Place is Home

My essay on rootlessness, global citizenship, and a fluid sense of identity in the Business Standard.

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No Place is Home

Some months ago, a long-time family friend sat me down on the lawn in Bangalore Club and told me it was time to find a girl ‘from our community’ and settle down. As he earnestly articulated the benefits of such a match, it struck me, with that mix of sadness for what is lost yet acceptance for what is now true, that my ‘community’ is no longer what he thought it was.

I haven’t lived in Bangalore in over a decade, and the city now is unrecognizable from the place I grew up in – all the new malls and one-ways and ugly apartments, the metro construction on M.G. Road, the increasing road rage and crime. Each time I visit, Bangalore feels less like home.

It doesn’t help that I have always been a minority in India: in language, religion, political currency, and cultural ways of daily being such as (lack of) deference to authority. Growing up in cosmopolitan Bangalore, I was unaware of the extent of my minority hood. But living in Delhi and travelling through nearly every Indian state in the years after college, I was struck again and again by how far out of the mainstream I stood. An outsider in my homeland. So, if I must be a minority, I may as well live where I speak the majority language, am of the dominant religious heritage, enjoy the politics, and feel connected to a globalized sub-culture. Sour grapes, perhaps. But there it is.

The catch, of course, with being a global citizen is that the tangible aspects of that citizenship (i.e., the human connections) are transient. By being from everywhere, you are from nowhere. And when you aren’t tied down by place, you move. And move again. The first casualty becomes the social bonds and customs that weave together the sense of “community” that has characterized and sustained humans throughout history. Your community, in the traditional sense, shifts every few months. This is why many globally-minded people reject global citizenship for the virtues of older, more binding, ties. For us global citizens, however, community is now largely virtual – more time on Facebook than face to face. The laptop and cell phone are the primary communal interfaces, not the living room or the house of worship. This may be sad; it may also be the future.

Some Indians might say I have become ‘Americanized’, but that would be wrong. I am just as foreign in a group of average Americans as average Indians. Global citizens are not migrants. We aren’t journeying to a land of better opportunity. We’re post-migrant, constantly striving not to be defined by the lands of our birth. In fact, “global” is not sufficiently descriptive to capture my tribe; it is too vague, too catch-all. It rests on being the opposite of local and sounds expansive when what we are is a specific niche group, not hard to identify. The best fitting label I’ve seen so far is “sophistonauts”, defined in a New York Times travelogue as “wide-roaming urban nomads…who tend to live outside their countries of citizenship and bounce around a social web connecting them to equally geographically flexible, curious confreres.”

What appeals to me about this definition is the sense of roaming yet sticking together. In that sense, we are just as parochial, just as provincial, as any other tribe. In another sense, writer Anand Giridharadas called us “the placeless”. But “placeless” is definition by negation, defining us by virtue of what we lack, so I like it less. Giridharadas quips that the placeless find it easier to ask friends in five countries for a favor than to ask a neighbor for sugar.

Joseph O’Neill recently said that people who, like me, study or work in five continents before they are thirty, learn to construct their identity as they move through these border crossings. We realize, often disconcertingly, that identity can be fluid.

Outside of my mother, my sister and our house in Bangalore, I have no home anymore. The standard description of home as a place or location obscures the truth that home is in fact about people.  Giridharadas observes that often it is only a romantic relationship that allows the placeless to find their home. This helps explain why migrants save up money to bring their families over to them, rather than returning to their birthland. Like them, I am home when I am with my people; it’s just that my people now come from all around the world.

It’s also why, as I quipped to my horrified family friend on the lawn in Bangalore Club, I am more likely to find the woman of my dreams in a refugee camp in Eastern Congo than I am in Bangalore.

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